The science of forecasting how many highly trained event staff are needed to be in position to ensure your attendees are greeted warmly and no one is left on the curb.

We provide staff for any need that your meeting or event may have, from something as simple as holding signs and providing directions, to running a registration desk, to guiding personalized tours. Our staff comes with an average 10 years of experience working with us, so you get experts who really know about Seattle and how to give your attendees a great experience.

Transportation can get tricky, especially in Seattle. With our team of professional staff and logistics specialists, we make sure that your guests get to the right destination on time. We only partner with the very best motor coach companies, including MTR Western, our sister company within the Seattle Hospitality Group. MTR Western provides transportation for the Seahawks and all visiting NFL teams, so you can be sure they know what they’re doing. Through our close relationship, we are able to bring that same elite service to your guests.


SHW addresses each program on an individual basis since numerous factors are involved in devising the most cost-effective and efficient transportation and staffing plan. The anticipated number of people to service at one time, number of service points, and time of day all play a role in staffing and equipment requirements.

Airport Meet and Greet - SHW understands that first impressions are lasting impressions. Our professional staff will graciously greet passengers and facilitate hassle-free transfers. We are the experts in managing manifests, handling baggage and coordinating vehicle schedules. Our trained, uniformed staff will greet your guests with a friendly face and a personalized sign, arrange porterage and escort your guests to awaiting vehicles.

Departure Management - Provided with a list of flight departure times, SHW will arrange transportation from hotels to the airport. Bag pulls can be coordinated with the hotel staff and detailed departure notices will be distributed the night before. Our staff is onsite at the hotel to ensure worry-free departures.

Custom Designed Transfers - Moving people efficiently with utmost comfort and ease is our specialty. From sedans, limousines, motorcoaches, trolleys, double-decker buses, yachts, ferries, floatplanes, horse drawn carriages, SHW has the resources to provide you with the very best transportation method.

Shuttles - SHW has the expertise and experience to handle large group transfers and city-wide shuttles. We will identify the proper routes, utilize the best vehicles and transfer guests from designated hotels to their convention site in a professional and seamless manner.

Cruises - SHW is dedicated to enhancing programs with our cruising expertise and vast network of resources. SHW will coordinate cruise terminal transportation, luggage handling and can even offer personalized city tours for the downtime your guests have between departure times.


“We enjoy working with the professionals on the SHW team. Our clients experience is more exceptional when we have the right team running logistics for our mutual customers.”
— Jeremy Butzlaff, Chief Operating Officer MTR Western

Our team is tough enough to tackle any transportation challenge

Our capable logistics and event specialists have the experience and understand how to react quickly when airlines delay, traffic is congested and attendees registrations go missing.

The SHW staffing and logistics specialists will work in concert with corporate planners and own the attendee experience in partnership whether we planned the event or not.